Bracknell Town Council

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Bracknell Town Council > Services > Frequently Asked Questions

Frequently Asked Questions

Is it time to renew my bus pass?

Check the expiry date in the box in the middle of your pass. If it’s less than a month away, it’s time to renew your pass. If your surname or address has not changed, and your photo is still a good likeness, you can renew your bus pass by:

You will need to bring proof of your new address or surname. If you have a disabled person’s bus pass, you may be required to submit proof of your ongoing disability.

Where do I apply for a Bus Pass?

You need to go to Bracknell Forest Council at Time Square, Market Street, Bracknell RG12 1JD. Telephone 01344 352000 or e-mail

Where do I pay my Council Tax?

You need to pay your Council Tax to Bracknell Forest Council, Easthampstead House, Town Square, Bracknell RG12 1AQ. Telephone 01344 352000 or e-mail

Where can I buy garden waste sacks?

Garden waste sacks are available to purchase from Brooke House, with a limit of 10 per household.  A list of all outlets selling garden waste sacks throughout the borough can be found at .

What is the number for Longshot Lane Refuse Centre?

The telephone numbers for Longshot Lane Refuse Centre are as follows:

  • Household waste 01302 303033 and Trade Waste 0845 0707 079
  • For information on ordinary waste and recycling please call Customer Services on 01344 352000.

Where do I pay a Parking Fine?

Parking tickets can be paid in person at the Parking Shop, High Street Car Park, The Ring, Bracknell RG12 1GN, online at or by telephone 01344 424167.

Is the Television Licence Grant still being issued?

Yes – the Television Licence Grant is not affected by any cutbacks.  Details can be found here.

Who do I need to speak to if my wheelie bin has not been emptied?

You need to contact Bracknell Forest Council on 01344 352000. This is also the number to call if you need to order a new wheelie bin.


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  • To book the public bowls rink please ring 01344 455521
  • Splash pads at Jocks Lane and Great Hollands are open daily 11am - 5pm
  • Summer of Fun is back! Join us at Braybrooke Recreation Ground 24th August 11-3 for FREE activities!

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